this page is intended to support our existing Iris Members

Do I need to see an Optician?

We are open for emergencies - by appointment only.

NHS Minor Eye Conditions Service


We will also try and help you, where we can, with other urgent eyecare and eyewear issues.

I have an issue with my vision or eyes

I have an issue with my glasses

I have run out of contact lenses

My eyes are red, sore or I've had a visual disturbance

My glasses are broken

Contact us and we will see what we can do

I wear occasional daily lenses

Click below to place an order

You will be triaged over the telephone and advised whether you need to be seen.

We may choose to redirect you to a practitioner for advice. However, if we conclude that you do need to be seen, you will be given a practice to visit and a specific time slot to attend.

Wherever possible, please come by yourself.

Outside the hours of:

Monday - Friday, 9am - 5pm

I've lost my glasses

Contact us and we will see what we can do

Click the above link. Your email program should open. Please do not amend the subject of the email. In the email text box, enter your full name and how many months supply your require. Click Send. We will contact you, as soon as possible, to confirm your order and take payment. Your lenses will delivered to your home address, directly from our supplier, free of charge.

I'm worried about an out-of-date prescription

The regulations relating to prescriptions have been temporarily relaxed, so Opticians can, at their discretion, accept an out-of-date prescription

I normally receive regular shipments of my lenses

Contact us and we will see what we can do

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