Following instructions from the UK Government and advice from the College of Optometrists, we have been left with no other option but to suspend our normal eyecare services.

You can find details below about our revised eyecare.

We are still here for you

Examinations and Contact Lens visits

Routine appointments are currently suspended, however if you work for the NHS or you are a key worker and urgently need to see an Optician, please get in touch with us.

Ocular Emergencies

We are part of the network providing the

Minor Eye Conditions Service.

This will involve a telephone triage assessment. If we conclude that you need to be seen, we will give you a location and time to attend. 

Collection of existing orders

If you have placed an order or been informed your glasses are ready to collect - do not come to a practice.

We will be in touch to arrange delivery to your home.

Supply of On-Demand 

Daily Contact lenses

We are still able to supply contact lenses to all our Iris Membership Patients.

Contact us to place orders for On-Demand Daily lenses with home delivery.

Supply of Regular 

Contact lenses

We are still supplying monthly and durable contact lenses to all our Iris Membership Patients.

We will get in touch when your next supply arrives to arrange delivery to you.

Supply of Ocular Supplements and Drops

We are still able to supply Ocular supplements and dry eye drops.

Contact us to place an order and we will arrange delivery to you.

Eyewear Repairs

If the unthinkable happens, do not come to a practice, get in touch instead.

We will try and make arrangements to resolve most glasses repairs.

Eyecare Advice

If you have an urgent eyecare related issue, get in touch with us.

We will try our best to help you.

Iris Members

Visit our Iris Support Page for help and assistance.

If you need to get in touch about one of the above services, please call one of the numbers below:

Monday - Friday  9am - 5pm

If you believe you need an urgent emergency appointment outside of these times, you will need to try another optical practice in the local area or call NHS 111.

Carbis Bay  

01736 798495

If you have specific information or communication support needs, please let us know in advance. 

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